Get in Touch

We're here to help and answer any questions you might have

Send us a Message

Email Support

[email protected]
We'll respond within 24 hours

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM PST
Weekend: Limited support

Office Location

United States

24/7 Premium Support

Premium subscribers get priority support with faster response times

Frequently Asked Questions

How do I cancel my subscription?
You can cancel your subscription anytime through your App Store account settings. Go to Settings > [Your Name] > Subscriptions, find Printer Scanner, and tap Cancel Subscription.
Is my data secure?
Yes, we take data security seriously. All documents are encrypted both in transit and at rest. We use industry-standard security measures and never access your personal documents.
Can I use the app offline?
Yes! Most features work offline, including scanning, editing, and OCR. Cloud sync and backup features require an internet connection.
What file formats are supported?
Printer Scanner supports PDF, JPG, PNG, and HEIC formats for scanning and export. You can also export text files after OCR processing.